These Terms & Conditions ("Terms") govern your access to and use of Cramoo ("Cramoo", "we", "us", or "our"), an AI-powered revision flashcard service operated by Cramoo. By creating an account or using the service, you agree to be bound by these Terms.
1. Who you are contracting with
The service is provided by Cramoo. When you use Cramoo, you are entering into a contract with Cramoo. If you use Cramoo on behalf of an organisation (such as a school), you confirm that you have authority to bind that organisation to these Terms. If you are an individual, you confirm that you are of legal age in your country to enter into a contract.
2. Acceptance
By registering for, accessing, or continuing to use Cramoo, you agree to these Terms and to our Privacy Notice. If you do not agree, you must stop using the service.
3. Our service
Cramoo lets you upload notes, textbook pages, and other study material and uses AI to generate flashcards and revision tools. We may change, improve, or discontinue features from time to time.
4. Your account
- You must provide accurate information and keep it up to date.
- You are responsible for keeping your login credentials confidential and for all activity on your account.
- Notify us immediately of any unauthorised use.
5. Acceptable use
You agree not to misuse the service. In particular, you must not:
- Use Cramoo for any unlawful, fraudulent, or deceptive purpose;
- Upload content that infringes intellectual property or privacy rights of others;
- Send spam or attempt to distribute malware;
- Probe, scan, scrape, or interfere with the security or integrity of the service;
- Attempt to reverse engineer, decompile, resell, or redistribute the service;
- Circumvent usage limits or technical restrictions.
6. Generative AI features
Cramoo uses generative AI to produce flashcards and study material from the content you upload. You agree that:
- You are responsible for the material you upload and for having the rights necessary to use it;
- You are responsible for how you use AI-generated outputs, including verifying accuracy before relying on them;
- AI outputs may be inaccurate or incomplete and are not a substitute for professional advice;
- You must not use Cramoo to generate illegal, harmful, hateful, or deceptive content, or to attempt to jailbreak or misuse the underlying models;
- We may filter, remove, or refuse outputs and suspend accounts that repeatedly infringe or misuse the service.
If you believe content on Cramoo infringes your rights, please contact us at hello@cramoo.com and we will investigate. Repeated infringers will have their accounts terminated.
7. Your content
You retain ownership of the notes and material you upload. You grant Cramoo a limited, non-exclusive licence to host, process, and display your content solely for the purpose of providing and improving the service.
8. Our intellectual property
Cramoo, including its software, design, branding, and documentation, is owned by Cramoo and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the service within your chosen plan. No other rights are granted.
9. Payments and subscriptions
Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders. Paddle provides all customer service enquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by the Paddle Buyer Terms. Our refund approach is set out in our Refund Policy.
10. Service level
We work hard to keep Cramoo available and reliable, but we do not guarantee that the service will be uninterrupted, error-free, or meet all of your requirements. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
11. Suspension and termination
We may suspend or terminate your access if you materially breach these Terms, fail to pay, create a security or fraud risk, or repeatedly or seriously violate our policies. You may stop using Cramoo at any time. On termination, your right to use the service ends; we may delete your content after a reasonable period.
12. Liability
To the fullest extent permitted by law, our aggregate liability arising out of or relating to the service is limited to the fees you paid to us in the 12 months before the claim arose. We are not liable for indirect, consequential, or special damages, including loss of profits, data, or goodwill. Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be limited by law.
13. Indemnity
You agree to indemnify Cramoo against claims arising from your uploaded content, your unlawful use of the service, or your breach of these Terms.
14. Changes to the service or these Terms
We may update these Terms from time to time. If we make material changes we will let you know by email or in-product notice. Continued use of the service after changes take effect means you accept the updated Terms.
15. Governing law
These Terms are governed by the laws of England and Wales, and disputes will be resolved in the courts of England and Wales, unless a mandatory local law requires otherwise.
16. Contact
Questions about these Terms? Email us at hello@cramoo.com.